Brittany C., a dedicated teacher, had been planning a special night for months. After saving up steadily, she landed four prized tickets to Taylor Swift’s Eras Tour for her and her closest friends.
But days before the show, she logged into her account—and the tickets were gone.
“I’d been saving for months. I was so excited—and then I logged in and the tickets were just… gone. It felt like someone reached through the screen and took that night away from me.”
Brittany’s Story
Like many of us, Brittany had received plenty of “your data was part of a breach” emails over the years. But she never expected what happened next.
A few days before the tickets disappeared, she had clicked on what she now realizes was a suspicious link. “I clicked one weird link. Nothing happened at the time, so I didn’t think twice,” she said. But that link was the scammer’s way in.
Using her reused password and without two-factor authentication on her account, the attacker was able to log in and transfer the tickets out—all without Brittany’s knowledge.
The emotional toll hit fast. “The stress was overwhelming,” she says. “Friends had made travel plans, taken time off. I felt like I’d let everyone down.”
After a long back and forth with the online ticket sales platform, Brittany managed to recover the tickets. But the damage was done. The experience reshaped how she thinks about online safety.
“You can be careful and still get caught. I’m only human—and that’s exactly what scammers count on.”
How McAfee’s Scam Detector Could Have Helped Prevent the Ticket Scam
Brittany’s experience is a textbook example of how a small slip can spiral into a high-stakes scam. McAfee’s Scam Detector is designed to catch those mistakes before they snowball.
If she had McAfee’s Scam Detector, here’s how it could have helped:
- Malicious Link Detection: McAfee’s Scam Detector automatically scans for scammy links and warns users before they click—across text, email, and browser.
- Quick Check: If something feels off, users can paste in a suspicious link or message and get an instant scan to see if it’s fake or phishing.
- Proactive Alerts: On Android and email, Scam Detector flags dangerous messages before they’re opened.
With Scam Detector watching her back, Brittany could have known that the link was dangerous before clicking—and avoided the gut-wrenching scramble to reclaim her tickets.
How to Avoid Ticket Scams and Malicious Links Online
Here are four essential tips to help protect your digital accounts and event tickets:
1. Never reuse passwords.
Use a password manager to create strong, unique passwords for each account—especially ticketing and banking platforms.
2. Always turn on two-factor authentication.
It’s one of the easiest ways to block unauthorized logins—even if someone has your password.
3. Think before you click.
If a message or link seems off, don’t open it. Use McAfee’s Quick Check to scan suspicious links before interacting.
4. Use scam detection software for extra protection.
Tools like McAfee’s Scam Detector offer real-time alerts and background scanning to help prevent phishing, credential theft, and social engineering attacks.
Your Story Could Help Someone Else
Scams can happen to anyone—even people who do everything right. Brittany’s story is a reminder that vigilance matters, but so does visibility.
By telling your story, you’re helping others spot the signs of scams and take steps to protect themselves.
At McAfee, we believe there’s no shame in being scammed—only power in sharing.
Visit our scam stories hub to read more real scam stories or share your own to help end scam stigma.
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